Frequently Asked Questions
How much do you charge for custom sets?
Please see the Custom Sets & Pre Orders tab.
Is there a minimum order requirement for customs?
The minimum order requirement is 1 dozen standard sized cookies. You may add on mini cookies in the same amount as you have of standard cookies. Mini cookies are not sold separately.
What flavour are your cookies?
All cookies are vanilla bean in flavour. Specialty flavours may be available for pre-orders. Cookies are decorated with Royal Icing, a combination of icing sugar and meringue powder with my specialty flavouring.
Do you carry stock?
No, all cookies are made fresh to order for each customer and decorated to their specific theme and requirements.
How are your cookies packaged?
All cookies come individually bagged and heat sealed for optimal freshness and packaged in a windowed bakery box with coordinating shredded paper. Ribbon can be added to each bagged cookie for an additional fee.
How long are your cookies fresh for?
Once heat sealed, cookies are fresh for at least 2 weeks. They can also be frozen if your date changes or you have extras, simply freeze and unthaw in the heat sealed bag and there will be no effect on the cookie.
Where are you located?
I am located in Chestermere Alberta, Canada.
How does payment work?
Payment for custom sets must be made prior to pick up. Large orders may require a 50% deposit at the time they are placed.
Do you deliver?
Delivery within Chestermere is free. Delivery to areas of Calgary, Langdon and Strathmore is occasionally available but not guaranteed, for an additional charge.
How far in advance should I order?
I typically book at least 2-3 months in advance, sometimes more. I do try to accommodate shorter notice orders when my schedule allows, but cannot guarantee it.
At times, I will cut off ordering and re-open at a certain time - please see the Availability tab for up to date information.
Why are custom orders not available for holidays?
I hold pre orders for holidays and special occasions with pre set designs so that I can accommodate as many people as possible. I offer a variety of options to suit different price brackets and needs.
Where can I see all of your work?
You can follow me on Facebook and Instagram where I post all of my most recent work and updates.